Confirm your account

Great, you're online! Let's get your broadband account activated so you'll be able to access exclusive free services including:

Have you got an Xtra email address? (username@xtra.co.nz)

Yes I do

You'll need your username and password.

Forgot your username or password?
Call 0800 22 55 98 and ask for SET UP.

Confirm Xtra email

No I don't

Let's set up a username and password to activate your account.

You'll need your Telecom account number. What is this?

Create Xtra email

Business customers

If you're a business customer please contact the helpdesk on 0800 22 55 98 so we can activate your account.

Need Help?

If you have questions please call our Broadband Helpdesk (24/7) on 0800 22 55 98.