Telecom NZ Direct

Please note NZ Direct no longer offers Operator Assistance and Collect Calling services

There are a number of alternatives for calling to consider and these include:

• International mobile roaming
• Credit cards and other payment options
• In many countries the Local Telco Operator may be able to place the collect call direct to the requested New Zealand account holder
• Pre-paid calling cards such as Yabba, EasyCall
• Purchase an International 0800 service to provide free calling from overseas to your home phone number

NZ Direct is available to assist you with any enquiry about your Telecom account or services:

• Setting up a new connection
• Making an account enquiry
• Seeking technical assistance with Telecom Broadband
• Seeking technical assistance with International Roaming

To contact us about your Telecom service and products from overseas

Dial the NZ Direct toll free access number for the country you're in (view the full list here) and wait for the recorded message.