CallTrack

What is it?

If you work from home, you can use CallTrack to separate work and personal calls on your phone bill. It's also great for sorting out the phone bill if you're living in a flatting situation.

How much does it cost?

• $4.04 a month (including GST) for up to four CallTrack numbers or PINS or
• $8.08 a month (including GST) for five to eight CallTrack numbers or PINS

How does it work?

CallTrack groups call and fax charges on your phone bill according to codes you choose. Whenever anyone makes a chargeable call from your phone, they will be prompted to enter a code.

CallTrack requires a touchtone phone and is available in most areas.

If you'd like to know more about CallTrack check out our user guide.

Things you should know

• The Account Holder remains responsible for making sure all charges are paid
• CallTrack is not compatible with these services
  • Operator Calls
  • Calls to an 0800 Number
  • 0161 calls
  • Voice Mail/Call Minder free mailbox access numbers
• Telecom requires 30 days notice of cancellation of this Smartphone service. This means the usual charges will continue to apply for 30 days after the date you cancel your service, even if it is disconnected within that period
• Please note that in some cases this service may not be available or is limited due to network constraints and incompatibility with other products and services
• You need to have a Telecom account to order CallTrack online

How to get it

As CallTrack requires the set-up of personal PIN numbers for each person in your household, it is necessary to order CallTrack by calling 123. Please make sure all people in the household are present at the time of the call.