Caller Display Agreement for business customers
Welcome to Telecom Caller Display - the service which lets you see the telephone number of the incoming call.
Telecom New Zealand Ltd ("we") agrees to provide Telecom Caller Display to the customer named below ("you") under the terms of the Caller Display Agreement. By signing below, you agree to take our service on those terms.
Please contact us if you have any questions about Telecom Caller Display.
These special terms form part of the Caller Display Agreement for business customers. In these terms we have used "we" for Telecom New Zealand Ltd, "you" for the customer and "Telecom Caller Display" for the service we agree to provide under the agreement.
We assume you are acquiring Telecom Caller Display for the purposes of a business as defined in the Consumer Guarantees Act 1993. If you think that you are not acquiring Telecom Caller Display for these purposes, then please tell us (and do not sign this agreement). If we agree that you are not acquiring Telecom Caller Display for the purposes of a business and we agree to provide the service for you, different terms apply. We will send them to you.
Our Standard Terms for business customers, which are set out in the current Telecom Services Agreement, form part of this agreement except where they are not in keeping with these special terms.
It is important that you are familiar with the terms of your Telecom Services Agreement. It covers such things as:
- Our commitments and guarantees to you
- Your general responsibilities
- Our charges and billing procedures
- Your rights and limitation of our liability
- Our rights to compensation from you
- Other general terms of your relationship with us
Please tell us if you want a free copy of the Telecom Services Agreement by emailing us on
business@telecom.co.nz
We will provide Telecom Caller Display on the telephone line or lines you specify. You have to be the customer who rents the line or lines from us. If you have
- A suitable wall jack; and
- The special type of display telephone or display unit
Required for using Telecom Caller Display, the service enables you to see the number of the telephone from which a call is made to you. This number will be the one allocated by us to the line a caller is using to make the call to you and will appear on the display screen. Sometimes the call is made through the caller's own system such as a PABX, and in this case, the number presented may be any one of the numbers allocated to the lines used.
Receiving Telecom Caller Display does not mean that:
- You will receive the number from which every call is made to you; for example, the caller may be calling from a payphone, cellphone or from an older exchange or some non-Telecom networks or may have withheld the number.
- The number displayed is the number of the individual telephone from which a call is made; for example, the call may be made from an extension or direct-dial number connected to the main number.
- The number displayed is the number you normally associate with the person calling you; for example, the caller may be using someone else's telephone.
- The number displayed identifies the person calling you; for example , many people may be able to use the telephone from which the call is made.
In addition to the general responsibilities set out in our Standard Terms for business customers, you will;
- Comply with the Privacy Act 1993 and any code of practice issued under that Act which applies to you when you use Telecom Caller Display to collect, hold or use personal information or when you disclose the personal information obtained. You agree that it is intended Telecom Caller Display information be collected and used by you for the purpose of:
- potentially identifying the calling party; and
- calling back a telephone number displayed or stored on your special display equipment.
Please refer to the Caller Display User Guide which outlines your responsibilities relating to other people's privacy.
- Make sure that everyone else who uses you telephone, or the numbers displayed on your display screen through using Telecom Caller Display, meets these responsibilities.
You are also responsible for acquiring a;
- Suitable wall jack; and
- Special type of display telephone or display unit
Required for using Telecom Caller Display if you do not already have them.
If you would like us to supply a;
- Suitable wall jack; and
- Special type of display telephone or display unit
Then
contact us
and we will be happy to help.
If you have a question about your special type of display telephone or display unit please contact the person who supplied you with them.
You agree that you are acquiring Telecom Caller Display for the purposes of a business as defined in the Consumer Guarantees Act 1993 and that the provisions of that Act do not apply to anything we provide under this agreement.
We may change these special terms by changing or removing existing terms or by adding new ones. We will always tell you about any changes by writing to you or by putting a notice in major daily newspapers at least one month before they come into effect. The procedures for changing the other terms of this agreement are set out in our Telecom Standard Terms & Conditions for business customers.
If you want to end this agreement with us, please either contact us
or write to us at -
Telecom New Zealand Limited
PO Box 293
Wellington
or fax your letter to us at 0800 734 253. The agreement will end when we receive your email or letter. When writing please mark for the attention of Contracts Administration Group, Telecom New Zealand Limited.
This agreement is personal to you. You may not transfer any of your rights or responsibilities under the agreement to anyone else.
We may end this agreement at any time if you do not comply with every term of it. If we decide to end it, we will attempt to tell you before we do so.
The ending of this agreement does not affect any rights and responsibilities which are intended to continue or come into force afterwards.
