Understanding your 0900 bill

A guide to understanding your 0900 bill

With our 0900 service, you are more likely to receive a bill showing a net credit, rather than an amount to pay.

We use our standard bill format designed for accounts where the final amount is an amount to pay, rather than a credit. This can cause some confusion for 0900 customers. Below is an example of the front page of an 0900 bill and an explanation of the figures.

A. Previous Charges

This is the amount that was paid to you (the Service Provider) last month, or the amount you were charged last month, depending on whether your earnings exceeded our charges.

B. Rental and Activity

These are the calls you have made.

C. Additional Services

This is the current amount of our charges, including per minute charges and rentals.

D. GST

There are two GST charges:

• GST on our charges - this is shown on the front page if the bill, as in the example.
• GST collected on Service Provider call charges. We collect this on your behalf and pass it on to you

These GST amounts are shown on later pages of the statement.

E. Buyer created tax/invoice

This is the total we have billed to callers on your behalf, including GST (if they are GST registered).

F. Total

This is the amount billed on your behalf, less our charges. It is the amount we will pay you (if it is shown as a credit), or the amount you owe us (if it is shown as a debit).