Connect offices
Working together better
Your branches can't wait around for tomorrow's stock update. They need that information now or customers will go to your competitors.
Your production line or warehouse can't wait for paperwork. If they're going to deliver product when the customer needs it, they need to start planning now.
It's expensive and inefficient to have each of your offices around the country running their own systems.
Efficiency and service are the keys to staying competitive these days - your organisation's left hand needs to know what the right hand is doing.
Connecting your offices with a Telecom solution knits everyone together. It gets your business working as one, helping you to grow revenue, improve co-ordination, cut costs and lift customer service.
Would your business benefit?
What are the advantages?
Telecom solutions for connecting offices can deliver benefits in a wide range of situations.
These solutions aren't just for branches within New Zealand. They can also link your branches offshore, in Australia and further afield.
Where branches need to access a central resource. For example, to check bookings or orders at the warehouse, send customer orders in for processing, or to back-up records off-site.
When head office needs to stay connected with branches or outlets. For example, to track sales or work in progress so you can allocate resources and measure financial performance.
Where branches need to share information with each other, for instance to check stock availability in other branches, or where they need to share sensitive information such as reports, analyses and proposals.
Improved customer service. Customers everywhere enjoy the same standard of service. Branches across town or around the country can access customer records with the same speed and efficiency. If a branch has sold out of an item, they can source stock quickly from other locations.
Increased efficiency. You can run many key business functions such as purchasing, finance, ordering and accounts from a central location. Connecting offices saves duplicating resources in multiple locations, lets you invest in more highly skilled people and more advanced tools. Information can be shared quickly and easily across your business to improve co-ordination and production planning.
Better control and lower costs. You can potentially reduce inter-office communication costs because there's less need for toll calls and faxes. And instead of purchasing individual licences for your software in each location, you can save with multiple user licences.
Connecting offices also means you can monitor stock levels and cash flows more closely to reduce shrinkage and over or under-stocking.
An 0800 or e-commerce springboard. Where you receive customer enquiries centrally (eg. via an 0800 number or the Internet), you can direct the order to the nearest outlet for rapid personalised action, and potentially reduce the costs of servicing customers.
Security for your information. Sensitive inter-office information travels over Telecom's Secure Private Network, providing more security from hackers and competitors.
Flexibility for the future. Telecom's solutions for connecting offices grow with your business. They're ideal whether you have two branches or two hundred.
