Fault Resolutions and Optimisation services

The cost of an hour's downtime can run to millions for some businesses. The industry average has been quoted at $78,000 per hour of downtime. Being offline creates a backlog of work, but a greater concern is the cost of lost business opportunities.

One of the keys to your business's success is ensuring that your IT and communications are available 24x7 and operating as efficient and effective as possible.

We provide:

Performance reports, analysis and recommendations

Redesign recommendations to rationalise and optimise your infrastructure

Fault resolution

Disaster recovery during planned and unplanned outages

"What if" analysis and recommendations

Documentation of your topology, configuration, risk areas and capacity

On any of the following platforms:

LANs / MANs / WANs

File, print, email, web and application servers

PBXs, stand alone or networked, integrating voicemail systems, contact centres

Voice & data converged solutions

Client server design

Security platforms

Need more information?

To find out more about Faults and Optimisation Resolution services either call your Telecom Account Manager or you can ask us your question anytime of the day or night. If we can't answer it online, then just send us an e-mail.