Eligibility Criteria

If you'd like to work in one of our New Zealand frontline customer service roles, you must meet these eligibility criteria:

New Zealand citizen, permanent resident or hold a valid work permit

You'll need to be legally able to work in New Zealand. This means you'll need to be either a New Zealand or Australian citizen, or hold a residency visa or valid work permit issued by the New Zealand Immigration service. We generally won't employ people with less than a year left on their work permits.

Comprehensive details about New Zealand's citizenship, residency and permit requirements including charges, fees and the application process can be found on the Immigration New Zealand website at http://www.immigration.govt.nz.

Free from criminal convictions

We have a high dependence on trust in our contact centres and retail stores due to the accessibility of our customers' details. Our people are trustworthy and reliable. For this reason, all customer services applicants undergo a police records check, and any convictions are assessed on the severity of the offence and relevance to the position being applied for.