Call Minder

What is it?

Gives your callers the option of leaving a message without having to buy a conventional answer phone
You can listen to your messages at any time from almost any touch-tone phone in New Zealand
You can share your mailbox with up to four other phone numbers (landline or mobile) and pick up all your messages with one call as all messages, regardless of which number your caller dialed, will be in the same mailbox

How much does it cost?

Call Minder is $8.85 a month (excluding GST)
Calls from your work phone to check your messages are free
Call charges may apply for calls from your mobile, a payphone, from overseas or from any other phone which is not your Telecom work phone
If you have set up Call Forward, all mobile and national calls forwarded from Call Minder will be charged to your Telecom business account. Calls forwarded to a Telecom mobile phone will be charged at standard fixed to mobile rates. Calls transferred to another landline will be charged at standard national calling rates
If you have set up Message Alerts each Message Alert costs 5 cents (including GST) per alert, or $2.95 (including GST) per month for an unlimited number of Message Alerts to a Telecom mobile
Notification to a pager is 20 cents (including GST) per call

How does it work?

You record your mailbox name and your own personalised greeting
You set up a personal PIN so your mailbox is secure and confidential - we recommend you use a PIN
Then, if you're away or on the phone or Internet, Call Minder will answer your calls and take messages for you
Or if you set up Call Forward on Call Minder, callers can press 0 to forward their call to a pre-programmed number of your choice

Call Minder requires a touchtone phone.

If you'd like to know more about Call Minder check out our user guide (PDF 153KB).

Other services that complement Call Minder

Telecom Message Alerts help you keep track of your phone messages when you're out and about. A text message is sent to your text capable Telecom mobile as soon as anyone leaves a message in your Call Minder mailbox
Call Waiting notifies you of an incoming call. You can either answer the call or let Call Minder take a message for you

Things you should know

Telecom requires 30 days notice of cancellation of this Smartphone service. This means the usual charges will continue to apply for 30 days after the date you cancel your service, even if it is disconnected within that period
Please note that in some cases this service may not be available or is limited due to network constraints and incompatibility with other products and services
Call Minder is not available in all areas. To find out if it is available in your area, call 126
You need to have a Telecom account to order Call Minder online. Join online here and order Call Minder as part of your new connection

Need more information?

We've put together answers to some commonly asked questions about Call Minder, and we've got a user guide (PDF 153KB) to help you make the most of Business Call Minder.

You can ask us a question here, anytime of the day or night.

How do I get it?

You can order Call Minder online by completing this order form.

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