Centrex

BusinessTime is our most popular Access and Calling choice for our Small Business customers.
As your business grows, you need a phone system that can grow with it. That's why we developed Centrex - a flexible phone system which can enhance the way your business communicates. If you have, or are likely to need three or more business lines, you should consider Centrex.
Centrex includes a range of customised features, which means as your business grows, or your needs change, you can simply add or change features as required.
You don't need any special equipment to use Centrex, apart from standard touch-tone phones. And, you benefit from our ongoing commitment to further enhance Centrex as new technology becomes available.
Centrex is not available in all areas.
Benefits
Effective call management
Centrex includes a range of features which can help you receive more calls. Features include:
- Hunting extensions which distribute calls evenly amongst your available staff
- Recorded greeting and call queuing
- Message Manager
- Telecom Message Alerts, to let you know when you have a message in your Telecom Message Manager mailbox
Better call control
Centrex also gives you more options to control which calls you receive, and where you receive them. Features include:
- Direct Dial number for all users, so calls can go straight through instead of going via reception
- Call Waiting
- Call Diversion
Easy to use
It's very easy to get Centrex up and running at your business. We'll get you connected and provide you with easy to follow user guides that explain how to set up and use all of your Centrex features.
If you like, we can also supply you with phones that have been specially programmed to give you even faster access to your most frequently used Centrex features.
Cost effective
Centrex is the cost-effective solution for a growing business. Compare Centrex's fixed monthly rental against the costs of expensive equipment (for example a PABX), and you'll see why Centrex is the phone system chosen by so many New Zealand businesses.
Make calls more easily
Dialling external numbers is faster and easier, because you can call up to 20 local, national or international numbers by using three-digit Quick Dial numbers. Plus, you can link multiple business sites via extension numbers as well.
Pricing
The line rental for Centrex begins from just a couple of dollars more per month than a standard business line when you take advantage of BusinessTime, Telecom's access and calling package.
You will have access to the great BusinessTime capped rates on your Centrex lines.
Find out more
We have a user guide (313k PDF) to help you make the most of Centrex.
To find out more about how Centrex can provide a flexible, customised solution to your business communication requirements call your Telecom Account Manager, call us free on 126 or you can ask us your question anytime of the day or night. If we can't answer it online, then just send us an email.
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