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For general enquiries
Residential: 123
Business: 126
Mobile: *123

1Telecom records all telephone calls received through our contact centres as part of our commitment to providing the best possible service to our customers. Call recording privacy statement

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Phone

General enquiries
123 / 0800 800 123
Mon-Sun 7am-9pm

Billing express
0800 000 000

Faults
120

Lost or stolen mobiles
120

From overseas
+64 3 374 0253
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Billing/Service Express
0800 000 000

Frequently asked questions

Asian languages

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Phone
Home: 123 / 0800 800123
Business: 126
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Telecom NZ Limited
PO Box 1473
Christchurch 8140, NZ

Calling services

Directory assistance
National: 018

International: 0172
Calling assistance
National: 010

International: 0170

Telecom records all telephone calls received through our contact centres as part of our commitment to providing the best possible service to our customers. Call recording privacy statement

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