Telecom New Zealand
 
Dial up

Telecom Dial Up

Stay online for as many hours as you want.

From just $10 (plus your monthly home phone charge), you'll get unlimited hours of internet and free access to our collection of exclusive premium services.

How do I get Telecom Dial up?

Telecom customers can call us on 0800 225 598.

If you'd like to join Telecom, call us on 0800 289 987 or 123.

Sign up information and checklist

Before you call us to talk about Telecom Dial-Up, it will speed things up if you have the following information handy:

  • If you are an existing Telecom customer, you will need Your Telecom account number – you can find this on the top right-hand corner of your bill
  • If you have previously registered for Telecom Dial-Up or Broadband, please try and track down your Xtra username and password.  But if you can’t find it then no problem – we’ll create a new one for you.

Need some help?

If you’re having problems getting set up, then take a look at our dial-up troubleshooting guide.

What else you should know...

Telecom Unlimited Dial-up is a single user plan. This means if more than one person logs on at the same time using the same User Name, additional hours are charged at $2.56 per hour for the time that each additional person is logged on.

If you don't have your landline and calling with Telecom, you'll pay an extra $10 a month.

Once you've completed the sign-up you'll be able to use your dial-up connection straight away.

Once you've ordered Dial-Up, you'll be charged one month's plan charges in advance, plus a pro rata charge from the time of signing up to the first billing date. For example, if your normal billing date is the 20th of the month, and you sign up on the 12th of the month, you will be charged for 8 days worth of Dial-Up.

To use dial-up you'll need a computer with a dial-up modem, a phone cable, and a phone jack connected to a working phone line.

Read our full dial-up terms and conditions.

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