Our Smartphone Network

Our world-class Smartphone Network will change the way you use your mobile.

New Zealand's smartest mobile network

The network for New Zealanders…

As the country's most experienced mobile provider - and a New Zealand company - we understand better than anyone what it takes to build a mobile network that deals with our unique geography.

Which is why we've installed over 1,000 cell towers right across the country, providing mobile coverage in 97% of the places that New Zealanders live and work.

It's a major investment in the future of this country and one we're continually adding to.  We've built a network for today and for the future - for smartphones and devices that don’t exist yet. A mobile network New Zealand can depend on.

Fast, nationwide 3G coverage…

Our network is 3G throughout the country so you'll get a consistent experience. We will not slow you down by dropping you back to 2G.

We invested nearly $600 million to make sure the network was built on a solid footing and as more and more people use it, things are really humming along.

The Smartphone network now handles over 17 million text messages every day, and over 300,000 minutes of calls every hour. Mobile data use has really taken off too - it's doubled in the last year alone, all at an average download speed of 4MB/s.

That sort of performance doesn't come about by chance. We monitor the mobile network in real time so that our engineers can react straight away to changes in demand or unexpected problems.

Go twice as fast

By the end of 2012, we'll have installed new dual carrier capability on 30% of our network, and by early 2013, approximately 50% of our towers will be dual carrier enabled. Dual carrier sites have double the capacity and provide at least twice the download speed on compatible devices. You can expect to receive an average of 13Mbp/s average downlink, which means much faster downloading and streaming.

Current dual cell capable devices include the Nokia Lumia 920, iPhone 5, iPad 3 and iPad Mini, with more to come next year.

We've also started work to build a brand new, super-fast 4G nationwide network over the next 3-5 years. Called LTE (long term evolution), the first network trials kick off in February 2013. Find out more about our dual carrier coverage

With great phones and service

Of course, it's not just about having a great network. You also need the best phones and the support to back it up.

We have the largest range of world class 3G phones in New Zealand - as well as a fantastic range of plans to suit.

And it's all supported by over 3,000 frontline staff in our stores and over the phone; we'll make sure you get great service when - and where - you need it.

Pay Monthly plans

  • Includes anytime minutes, texts and data.
  • Great mobile subsidies on our Smartphone plans.
  • Big value, more flexibility.

Telecom Prepaid

  • No fixed-term contracts.
  • Pay as you go.
  • One rate for calling and texting to any network in NZ.

Switch networks

But keep the number everyone knows

It's easy to bring your mobile number to Telecom's Smartphone Network.

NZ Coverage

Take a look at how we deliver fast mobile internet to 97% of the places Kiwis live, work and play.

About SIMs

Our Smartphone network uses SIM cards. Find out how they work and how to get one.

Global roaming

See our roaming options. With over 300 destinations, home is as close as your phone.

Smartphones

So much more than calling and texting. Find out what a smartphone can do for you.