4G is now live
Our brand new 4G network is now live in parts of Auckland, Wellington and Christchurch. Plenty more places will get it soon.
It’ll supercharge your life on the go and you can upgrade for free if you’re on one of our Ultra monthly plans or prepaid value packs.
Fast, nationwide 3G coverage
Our network is 3G throughout the country. So even if 4G hasn’t arrived in your area, you can find fast mobile-internet coverage in 97% of the places Kiwis live and work.
We invested nearly $600 million to make sure the network was built on a solid footing and as more and more people use it, things are really humming along.
The network now handles over 17 million text messages every day, and over 300,000 minutes of calls every hour. Mobile data use has really taken off too - all at an average download speed of 4MB per second.
That sort of performance doesn't come about by chance. We monitor the mobile network in real time so that our engineers can react straight away to changes in demand or unexpected problems.
Faster dual carrier 3G coverage
About 50% of kiwis can also get access to our dual carrier coverage. It’s twice as fast as 3G, so you can expect a download link of up to 13Mbps.
You’ll need a dual-carrier ready smartphone to get it. Here’s a list of our mobiles that meet the specs: iPhone 5, Samsung Galaxy S4, Samsung Galaxy S4 mini, Nokia Lumia 625, Nokia Lumia 1020, Nokia Lumia 920, HTC One, Sony Xperia Z, BlackBerry Z10, Huawei E587 and Samsung Ativ S.
Cool mobiles. Great service
Of course, it's not just about having a great network. You also need the best smartphones and support to back it up.
We have an awesome range of 3G and 4G ready mobiles and the plans to make the most of them.
All that’s supported by over 3,000 frontline staff in our stores and over the phone. We'll make sure you get great service when - and where - you need it.