Want top value while keeping costs down? Join Telecom Prepaid with Minutes, Data & Text bundles starting from $19. Or build your own bundle of Extras. Plus you’ll keep your number when you jump onto Telecom Prepaid.
If you’re running a slightly older mobile, chances are it’ll take a Standard SIM. You’ll probably have to pull off the back cover and remove the battery to get to the SIM. Or check out your mobile’s user guide on how to swap SIMs.
90% of mobiles take a Micro SIM. Have a look. If your mobile’s a sealed unit, you’ll probably need a paperclip to eject it. Or check out your mobile’s user guide on how to swap SIMs.
Get more value from your top up – add a Prepaid Value pack. Each one’s packed full of minutes and texts to any NZ network.
Buy or manage Value Packs and Extras online via 'Your Telecom' on your mobile.
To get a bit more out of Prepaid mobile, just grab yourself an Extra.
Chewed through all your minutes and data? Add another Value Pack or Extra to get going again. Or go Smart Casual – up to you.
Direct-dial any land line or mobile in Australia, United States, Canada, United Kingdom and Ireland and pay 91c per minute. Direct-dial any land line or mobile in the rest of the world for $1.43 per minute.
Your Extra or Value Pack will automatically renew providing you have sufficient credit on your phone on your renewal date. For example, if you subscribe to the Text 150 Extra, $6 will be deducted from your prepaid balance up front, each month. Don’t worry – we’ll send you a text message a few days before to remind you.
However, if you don’t have enough credit on your phone at your renewal date, your Extra or Value Pack will be placed on hold for 5 days. The cost of calling, texts and data will revert to casual rates once your subscription is on hold. If you top up before the 5 days is up, the Extra or Value Pack will renew automatically and you will receive a confirmation text. The renewal date will stay as it was.
If you don’t top up within the 5 days the Extra or Value Pack will be cancelled and we’ll send you a text message to let you know. You will need to subscribe again at telecom.co.nz/ytmobile or 'Your Telecom' to take up another Extra or Value Pack.
We hope you’ll be happy with using Telecom Prepaid. When you Top up your phone, your credit is valid for 12 months from when you buy it. If you don’t add any credit within 12 months, your prepaid account will become inactive, and any unused credit will expire. It’s easy to avoid this – simply Top up at least once every 12 months to keep your Prepaid account and the phone number you have.
The plan you’re on determines the standard rates that you pay for the various services available on your mobile. Smart Prepaid is our default Prepaid plan for new prepaid customers and offers the rates mentioned above.
If you’re currently on our Pay as you go plan you pay 69c per minute for calls to any network and 20c per text. If you’re on an older Prepaid plan then different rates apply, and you may want to change plans.
You can change your plan yourself by calling *333 from your mobile and following the prompts or by using our online form. Or you can call *123 from your mobile to talk to us or come chat to us in store.
Photo messages cost 20c per message to any Telecom or Smartphone Network mobile, and 50c to any other mobile, in New Zealand.
Accessing your voicemail is 20c per call.
Our Smartphone Network mobile plans and pricing terms and conditions have more information.
All prices on this page include GST.
Thats correct. Purchase any Telecom device before 31st March 2014 and the sim card will be free. Save $5.
Yes, as long as you buy a device you will get the FREE SIM with FREE value pack. The FREE SIM comes with a new number and the value on this SIM is not transferable to your existing Telecom mobile number.
After your first FREE value pack, ensure you top up before your anniversary date and the Value Pack will automatically renew. That way you’ll continue to receive ongoing great value.
Telecom terms, conditions and charges apply. First Value Pack FREE only available with selected device purchase and is not transferable to existing Telecom mobile numbers, normal charges apply after first Value Pack FREE. Offer ends 31st March 2014.
Only works if in coverage area, with a 4G capable SIM and a 4G enabled device.