What else you should know about the closure
Coverage bars on your CDMA mobile
You may still be able to see coverage bars on the screen of your mobile phone or device while we work to power down the network over the next few weeks. The reason for this is, in closing the CDMA network we need to be careful to not impact the XT (Smartphone) Network which means we must slowly decommission the CDMA network. However be assured that the network will not be live during this time, and will not work for voice calls (111 emergency calls), text and mobile data.
Your old CDMA number
If you didn’t switch before 31 July 2012 and would like to stay with Telecom and keep your old number then give us a call on 123 or go in store and we can see if your old number is available.
Prepaid credit on old CDMA prepaid phone
If you had unused prepaid credit on your CDMA mobile as of 31 July 2012 then you have till 31 October 2012 to call us and request for any prepaid credit that was on your CDMA phone to be either transferred to your new Telecom mobile, Telecom account or paid directly to your bank account.
Keeping voicemail messages
If you would like to keep your old voicemail message from your CDMA phone you have until 31 August 2012 to call Telecom on 123 and we can assist you with accessing your mailbox. You can then either forward messages to another Telecom mailbox or request a recording of the voicemail message from your old CDMA phone. The message can be recorded onto a WAVE File, CD or USB and sent to you - please note there will be a charge for this service.
Telecom has partnered with specialist Telemetry Dealers on the replacement of telemetry devices.
These specialist partners are able to provide advice, quotes and support for the installation of replacement telemetry devices.
A Telemetry device is a mobile device that communicates with another device or server for a specific data transfer application using mobile data.
To get advice, a quote or support for the installation of replacement telemetry devices you can contact
Phone 04 499 9763
Mobile 027 230 7964
Business Development Manager
Phone 09 974 9277
Mobile 027 277 1010
CDMA and XT (Smartphone) Network coverage may differ – check XT (Smartphone) Network coverage in your area.