Telecom New Zealand
 

Check your mobile usage

Keeping an eye on your mobile balance and usage is simple – you can get access to your account and other personal services whenever it suits you.

How do I check my balance?

Your Telecom gives you access to a range of account information online.

Or you can access Your Telecom via Yahoo! TWorld on your mobile.

Your Telecom

The simplest and fastest way to get access to a range of online account information including your balance is to register with Your Telecom.  

You'll have access to:

  • your balance
  • your payment history
  • details of recent calls you've made
  • included mobile minutes
  • text and data usage
  • online billing
  • and more

Yahoo! TWorld

With Yahoo! TWorld you can check your balance on the go, plus keep an eye on the amount of minutes, texts and data (MB's) you have used.

These pages are free of data charges if you are viewing them on your XT mobile while in New Zealand.  These pages will be identified by a green dot and/or the word 'UNMETERED' at the top of the page.

You'll have access to:

  • your balance
  • your payment history
  • your current unbilled calls
  • included mobile minutes
  • details of your mobile plan
  • usage meters for included minutes and text, data (MB) balances
  • the last 12 transactions from your mobile phone
  • Prepaid top-ups

Prepaid customers

As well as our Yahoo! TWorld service, if you're on Prepaid you can call *333 or the Prepaid Helpdesk on 0800 32 32 32.

Need some help?

For more info on Your Telecom, check out our FAQ’s
Or call us on *123 / 0800 800 123, Monday-Sunday, 7am-9pm.

Your account

Manage your account with Your Telecom.

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