Phone compatibility

Do you have a phone or data device that you bought from someone other than Telecom? Take the steps below to check its compatibility with Telecom Mobile on our XT Mobile Network. You'll need your device identification (IMEI) number.

What else you should know...

XT is a 3G, Wideband CDMA network, using the 850mhz and 2100mhz frequencies.

If your phone is incompatible with EITHER of the 850mhz or 2100mhz frequencies, it's likely to receive limited or no reception, meaning calling, texting and data will perform poorly or not at all. Please check your phone or device specifications to ensure it is compatible.

The information in our IMEI checker is indicative only, and doesn't guarantee that your device can connect to our XT Network. Also, please be aware that some services may be different or unavailable with a device that was not sourced from Telecom.

We recommend you test your device with a Telecom SIM - just visit us in store to try one out!