Telecom New Zealand
 

Caller Tunes

Caller Tunes change the ringtone people normally hear when they call you on your mobile.

So, over the top of the standard ringing tone, they'll hear a catchy tune or interesting sound while they wait for you to answer. 

Notice of service closure:

On 6 November 2011 we will be closing down the Caller Tunes service in accordance with your Terms and Conditions. This means that any Caller Tunes you've already purchased will no longer work on your Telecom mobile handset after this date. To prepare for the closure and ensure we've given our customers enough notice, we have decided to stop selling Caller Tunes until the closure date. For more information about the closure please go here.

How do I get a Caller Tune?

You can no longer purchase Caller Tunes.

Change your tune any time, for anyone

You can change your Caller Tune as often as you want, have different tunes for friends, family and workmates and even for different special occasions. And they won't take up any of your mobile phone's memory.

For now, hundreds of different Caller Tunes are available for Telecom mobile phones, on both Postpaid and Prepaid. There are four different types of Caller Tune, and you can use one or more of these at any time.

Caller Tunes for all callers

Every person who rings your mobile will hear this Caller Tune - unless you have them set up with an individual Caller Tune.

Caller Tunes - Individual

Set up a special Caller Tune for when a certain friend calls, something that suits their personality or taste - romantic, cheesy, funky or funny. You can have up to ten individual caller tunes.

Special Day Caller Tunes for all callers

Pick a Caller Tune to help you celebrate a special occasion. This could be a party tune for New Year's Eve, carols on Christmas Day or a birthday reminder to your friends.

Special Day Caller Tunes - Individual

You can set up different tunes for different people on different occasions. Remember birthdays and anniversaries for up to eight of your favourite people.

The price of a caller tune is..

Your can no longer purchase Callers Tunes.

Please be aware that any Caller Tunes you have will no longer be available on your Telecom mobile handset after November 6th 2011.

And just so you know...

As mentioned above we are closing down the Caller Tunes service on the 6th of November 2011 and stopped selling them from 1st October 2011. Learn more about the closure here.

If you have Call Waiting enabled on your mobile and someone rings you when you're on another call, the new caller will hear the call waiting tone rather than your Caller Tune choice.

If you plan to upgrade your phone, any Caller Tune that you have can't be transferred to your new phone or refunded.

Need some help?

If you've got a question about Caller Tunes check out our Caller Tunes FAQs. Or call us on *123 / 0800 800 123, Monday-Sunday, 7am-9pm.

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