If you prefer to talk we can call you at a time that suits, or call us on 0800 444 123.
What you get
Landline and calling
Stay in touch with family and friends with an unlimited number of national calls from your home landline to landlines in New Zealand for up to 2 hours each.
20GB of broadband
Ideal if you have multiple users regularly browsing the Internet, buying music and watching video clips, sharing photos and sending emails with large attachments.
Home to mobile calls
Call Telecom mobiles and pay no more than $2.00 (for up to 2 hours per call). Calls exceeding 2 hours will be charged 30c per minute. Calls to other network mobiles will be charged at 38c per minute.
Plan details
| Monthly package costs | Auckland, Wellington, Christchurch All other areas |
$105 $115 |
| Prices stated are for most Auckland, Wellington and Christchurch suburbs, all other areas add $10 except for Total Home Starter package, add $5. View a map of each city for more details, or please call us on 123 to confirm pricing in your area. | ||
| Phone line | Included | |
| Broadband | 20GB included | Choose what happens when you exceed your data allowance: Continue at broadband speed for $2 per extra GB or surf at reduced speed (64Kbps max) at no extra cost. Your usual speed will reset at the end of your billing month. |
| Static IP address | Available at an additional cost | $20.45 Find out more about Static IP address |
| Calling costs | National | Free for all calls to national landlines up to 2 hours in duration, then 14c per minute after that. |
| Telecom mobiles | 30c per minute up to a maximum of $2.00 for 2 hours, then 30c per minute after that. | |
| Other NZ mobile networks | 38c per minute | |
| Australian landlines | $2.00 for up to 2 hours per call (then 29c per minute after that). | |
| UK, Ireland, USA and Canadian landlines | $4.50 for up to 2 hours per call (then 33c per minute after that). | |
| Rest of the world | View more calling rates | |
Set-up costs and other charges
Our Total Home packages require you to have both your broadband and landline with Telecom. Connection fees may apply.
A 12 month or No-term contract applies. If you select the no-term contract option you’ll need to pay a $99 broadband connection fee and provide your own modem. If you sign up on a 12 month contract and cancel your package before the term is up, a $199 early termination fee applies.
A broadband wiring charge of $199 may apply if, for example, you have an alarm or more than 5 phone jack-points in use. There’s no cost to change your broadband plan at any time, but you can only change once per calendar month.
Optional calling add-ons
You can also choose to add one of our calling extras to your Total Home package.
| Add-on | What you get | Monthly cost |
| Talk It Up Downunder |
Call any landline in New Zealand and Australia, and talk for up to 2 hours per call for one flat fee. | $10 |
| Talk It Up Overseas |
Call any landline in the countries listed and talk for up to 2 hours per call for one flat fee: Australia, UK, USA, Canada, South Africa, China (excludes Macau), Ireland, Germany, Netherlands, Malaysia, Singapore, Taiwan, Hong Kong, India, France, Switzerland, Japan, Thailand, Italy and South Korea. Also includes USA and Canada mobiles. | $30 |
| My Favourites | Make an unlimited number of calls to a nominated Telecom Mobile number (for up to 2 hours per call). | $6 per number (max. of 3 numbers) |
Optional broadband add-ons
You can get more monthly broadband data by upgrading to one of these plans:
| Plan name | Monthly data | Monthly cost |
| Adventure | 40GB of monthly data | Add $10 |
| Pro | 60GB of monthly data | Add $30 |
Find out more about our broadband plans and pricing
What else you should know...
Unfortunately, broadband is not available in all areas. All our plans our optimised for ADSL2+ but actual speeds will vary. Total Home packages Terms & Conditions apply.