Welcome to Your Telecom

Manage your account the easy way - online with Your Telecom. It gives you up-to-date details of your calling and Internet activity, as well as your billing information, any time of the day or night. It’s a great tool, you can:

View your bills online
Turn off your paper bills
Get details of recent calls you’ve made
Check your broadband usage
Update your account details and email preferences

Your Telecom gives you more flexibility and puts you in control!

Say goodbye to paper bills

With Your Telecom, you also get access to Online Bill. You’ll be able to see your last 18 bills, in pdf format, conveniently stored in one place.

You’ll continue to receive a paper bill, but if you’re keen to reduce paper clutter you can choose to stop your paper bill. Instead we’ll send you an email when your online bill is available, with the amount outstanding and the date it’s due. Simply select "Online Bill Options" from the left hand menu and follow the instructions.

Need more information?

For more information about Your Telecom, have a read of our common questions and answers.

You can also ask a question, email or call our Customer Service Centre free of charge on 0800 240024 between 7am-9pm, 7 days a week.

Please familiarise yourself with the terms and conditions for using this service.

Online Bill

Online Bill is an area of Your Telecom that enables you to access electronic copies of your Telecom bill. You can view, print and download your bills and have access to 18 months of billing history.

With Online Bill you have the option to sign up to an email notification that tells you when your new bill is ready, the amount outstanding and when it’s due. Reducing paper clutter and more environmentally friendly.

Questions about Your Telecom

Your Telecom: Your questions answered.